Terms & Conditions

Effective Date: May 2026

Welcome to the bark! bark! website (“Site”). By accessing, browsing, booking services, purchasing products, or using this Site, you agree to be bound by the following Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use this Site.

These Terms apply to all visitors, customers, and users of bark! bark!, including our daycare, hotel, grooming, training, and retail/e-commerce services.

About bark! bark!

• bark! bark! provides:
• Dog daycare services
• Dog boarding/hotel services
• Dog grooming services
• Dog training services
• Retail products and merchandise
• Online shopping and e-commerce services

Eligibility

By using this Site, you represent that:

• You are at least 18 years old or using the Site under parental supervision
• Any information you provide is accurate and current
• You are legally authorized to enter into these Terms

Pet Services

Vaccination Requirements

For participation in daycare, boarding, grooming, or other services, dogs must meet current

bark! bark! vaccination and health requirements.

Required vaccinations may include:

• Rabies
• DHPP
• Bordetella

Additional vaccinations may be recommended.

Failure to provide updated vaccination records may result in denied services.

Pet Health & Behavior

By using our services, you acknowledge and agree that:

• Your dog is healthy and free from contagious illness
• Your dog has not shown aggressive or dangerous behavior
• Group play and social environments involve inherent risks, including scratches, minor injuries, illness exposure, and physical activity-related injuries

While bark! bark! takes reasonable precautions to maintain a safe environment, we cannot guarantee injury-free or illness-free interactions.

Emergency Veterinary Care

In the event of illness, injury, or emergency, bark! bark! may seek veterinary treatment for your pet if we are unable to reach you immediately.

You agree to be financially responsible for all related veterinary expenses.

Grooming Services

Grooming services may involve the use of clippers, scissors, dryers, restraints, and grooming tools.

By scheduling grooming services, you acknowledge:

• Certain grooming procedures may reveal pre-existing skin, health, or coat conditions
• Matted coats may require shaving or special handling
• bark! bark! is not responsible for irritation, clipper sensitivity, or conditions resulting from severe matting or pre-existing health conditions

Online Orders & Retail Purchases

Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

Pricing

Prices are subject to change without notice. We reserve the right to correct pricing errors, inaccuracies, or omissions.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including suspected fraud, product availability issues, or incorrect pricing.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

bark! bark! is not responsible for:

• Carrier delays
• Lost or stolen packages marked as delivered
• Delivery interruptions caused by weather, holidays, or carrier issues

Customers are responsible for providing accurate shipping information.

Returns & Refunds

All sales are subject to our posted Return & Refund Policy.

Certain items may be non-returnable, including:

• Perishable products
• Personalized items
• Final sale items
• Opened consumable pet products

Service deposits and package purchases may also be subject to separate cancellation and refund policies.

Memberships & Packages

Daycare packages, memberships, and promotional offers:

• Are non-transferable unless otherwise stated
• Have no cash value
• May be subject to expiration dates, blackout dates, or reservation limitations
• Are subject to separate membership or package terms

bark! bark! reserves the right to modify or discontinue memberships, pricing, or package offerings at any time.

Promotions & Discounts

Promotions, coupon codes, flash sales, giveaways, and discounts:

• Cannot be combined unless explicitly stated
• May expire without notice
• May be limited by quantity or availability

bark! bark! reserves the right to modify or cancel promotions at any time.

SMS & Marketing Communications

By opting into SMS or email marketing, you agree to receive communications from bark! bark!, including:

• Appointment reminders
• Order updates
• Promotions and marketing messages
• Service announcements

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by:

• Clicking unsubscribe in emails
• Replying STOP to SMS messages

Intellectual Property

All content on this Site, including:

Logos

• Branding
• Graphics
• Images
• Text
• Website design
• Videos
• Marketing materials

are the property of bark! bark! and may not be copied, reproduced, or used without written permission.User Conduct

You agree not to:

• Use the Site for unlawful purposes
• Attempt unauthorized access to the Site
• Distribute malicious software
• Copy or exploit Site content without permission
• Interfere with Site functionality

Disclaimer of Warranties

This Site and all services are provided “as is” and “as available” without warranties of any kind, either express or implied.

bark! bark! does not guarantee:

• Uninterrupted website access
• Error-free operation
• Complete accuracy of all content

Limitation of Liability

To the fullest extent permitted by law, bark! bark! shall not be liable for:

• Indirect or consequential damages
• Lost profits or business interruptions
• Pet injuries resulting from inherent group-play risks
• Delays or failures caused by third parties
• Website outages or technical issues

Our total liability shall not exceed the amount paid by you for the applicable product or service.

Indemnification

You agree to indemnify and hold harmless bark! bark!, its owners, employees, affiliates, and partners from claims, damages, liabilities, and expenses arising from:

• Your use of the Site
• Your pet’s behavior
• Violation of these Terms

Privacy

Your use of this Site is also governed by our Privacy Policy.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in California.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the Site after updates constitutes acceptance of the revised Terms.

Contact Us

bark! bark!

(562) 427-3655

info@barkbarkdaycare.com