return policy
Return Policy
At bark! bark! boutique, we want you and your pup to love your purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 14 days of delivery on eligible items.
To qualify for a return, items must be:
- Unused and unworn
- Unwashed
- Free of pet hair, odors, stains, and damage
- In their original packaging with all tags attached
Once your return is received and inspected, a refund will be issued to the original form of payment.
Non-Returnable Items
For health and safety reasons, the following items are final sale and cannot be returned:
- Dog treats and chews
- Food and supplements
- Frozen products
- Personalized or custom-made items
- Gift cards
- Clearance or sale items
Exchanges
If you need a different size or would like to exchange an item, please contact us within 14 days of delivery. Exchanges are subject to product availability.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, please contact us within 72 hours of delivery. Include your order number and photos of the item and packaging so we can make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect due to our error.
Local customers may return eligible items free of charge at our Belmont Shore boutique:
bark! bark! boutique
Please bring your order confirmation or receipt when making an in-store return.
Contact Us
For return or exchange requests, please contact us at: 562-200-0275
Email: info.bs@barkbarkdaycare.com
Thank you for shopping with bark! bark! boutique — where cool dogs shop.